Not sure how to get in contact with anyone on this site yet so I hope the right person or people read this.
When I signed up for my Dec. touranments I realized that I needed to change the date for my patch event. I was able to edit everthing except the format to change it to the specified event. Upon pming Paul, before the events were sanctioned, on the old site I received a reply saying that he couldn't change anything, it is against policy. That's fine, I understand. What I don't understand is that I did not get an answer as to how to fix my problem. Now I have no patches to hand out this month.
I realize my playgroup is small. So if it's too much trouble to help me out because of that fact, I have no problem supporting something else. I have been supporting this game it was released, and I don't really want to give up on it. But it seems like can't get any help solving simple problems. FFG has had UFS for how long now? I have never received an email, phone call, anything. Seriously, how hard is it to send out a mass email with some details in it? Having to fish through the forums to find anything is a pain.
The one thing that I feel Sabertooth Games excelled in was making things right. If I had a problem, needed some posters, flyers, whatever. They made it made it right. I have requested new posters several times and got no response. I at least thought I would get a "Hey, be patient, we're working on it." Instead, nothing.
I realize that there may only be a handful of people working on UFS, but I honestly don't feel I am asking for too much.