Ultimately, whether you personally agree with the change or not, FFG asked, listened and responded.
This is a good thing for a company who provide a product which is fundamentally entertainment value and ease of use.
So much this.
I don't think those who talk about FFG caving under pressure understand how tough a decision they made. I've briefly discussed it in another thread, but just to recap: they devoted time to come up with new rules and internally playtest them, and they paid people who came up with it and wrote it down. They paid someone to cobble together the beta document and they devoted time and effort to read through our feedback and work it into the rules.
Now, they chose to throw it all the way and start the process anew. They have it somewhat easier this time since the foundation of the rules is already there, but they still have to devote time, money and effort to make it into a coherent book, hopefully further improving upon the system. They'll have to pay someone again to write the new bits, they'll have to pay someone to put together a new beta document, and while doing so they have to postpone their release schedules a good chunk of a year forward, which may actually give them trouble with the distributors.
That's not a decision a company takes lightly, and that's even disregarding the personal investment the authors no doubt had in the new rules, which now they're supposed to throw in the trash. I don't think any RPG open playtest up to date ever resulted in such major change in the development direction. That can only mean one thing - the gathered feedback was overwhelmingly clear in that the majority of people involved in the playtest doesn't like the new direction taken.
I bet it sucks for the people who liked the new direction, just as the new direction sucked for people like me. I can sympathize, in a way. But all the sympathizers of the now-scrapped rules have to understand one thing: it's not that your opinion was a minority, it's that your opinion was so much in the minority that someone at FFG questioned the ability of the new system to turn a profit based on customer data gathered, so much so that they chose to cut their losses completely on the new project.
Which isn't to say "you're in the minority, so you're wrong" or anything like this. Obviously, it's never a matter of right and wrong when it comes to roleplaying systems' mechanics (except if it's about FATAL, then liking it is not just wrong but also a deadly sin against all recognized religions, Pastafarianism included). I just want everyone to realize how controversial the issue has been, and how tough a decision FFG made by "caving in" rather than sticking to what they came up with.