No agreed.
But equally if the purpose of your business and game is to make a playable tabletop game for a teen or family audience.
If 90 per cent (just making figures up here) of your sales are to casual gamers then if you find that when the games 'engine' is pushed to its limits by ingenious and very clever and capable players it might just not be good business sense to reboot and do a V2 to cater to that minority if its working very well for the majority.
All niche hobbies are like this. I work on an airsoft magazine.
On the forums its the same couple of hundred people posting all the time. weirdly some of them you dont see getting mucky in the woods on a weekend but they *talk* a good game. The actual player base are crawling around the woods shooting each other with toy guns and not spending too much time over analysing playing soldiers.
Im playing devils advocate here btw
In the past GW used to recruit previous GT winners to positions in games design and management to mixed results. Sometimes the things that make you a good 'user' of a game, well they don't actually make you a good 'mechanic' on it to mix metaphors somewhat.
My guess would be that FFG are very pleased they have a healthy organised play community but that its certainly not their focus when it comes to product design. What they do want is families and groups of mates playing casually.. thats why they distribute the game to malls and big supermarket chains like Tesco in the UK.
Obviously they would be fools to ignore the OP scene, it gives you some great stories, some good aspirational games etc etc but i think that they probably dont pay *that* much attention to these forums. The fact they are barely moderated sort of gives me a hint at how much attention they put towards them.