http://investor.games-workshop.com/wp-content/uploads/2014/07/Chairmans-Preamble-2014.pdf
GW are crapping themselves right now they went down 54% in terms of year on year profits and the morons in charge have now admitted they do no customer research so they don't know why.
You're kidding, right?
Read it by yourself. It's almost comical.
[facepalm]
Reading those is very informative. I used to work for GW, and you could tell what an entire year was going to look like by them. The year the investor's report opened with "We forgot that we were a business first and gamers second" was the year "bitz orders" disappeared and Specialist Games were nixed. I see it hasn't improved.


