Fellow gamers,
I love and support the games with which FFG has produced. In fact, I feel their customer support
is top of the crop of Corn!
But
I wanted to get involved with the Star Wars: Age of Rebellion Beta... So, I ordered the book!
While waiting for the USPS (thank you!) mail delivery, I decided to look into the product. I always
frequent the forums and pay particular attention to what the fellow Beta testers have to say.
Next, I further my desire to want more information, so I go to youtube.com & check to see if there
are any listed videos of the "unboxing" or "views of others".
I came across a video which really hit the mark all the way for this Beta issue.
To cut through the waste of time... here is the email I sent to FFG, respectively.
(1). Order arrived on Saturday, October 12, 2013.
(2). After opening the parcel and removing the order, I only found the book itself.
(3). Missing> Character sheet(s). With the viewing of a fellow player's YouTube video
http://www.youtube.com/watch?v=4uO78aw41EE
... He shows the character sheets.
(4). Please send those to me... You guys are so awesome!!! Much thanks in advance!
Here's is their reply, and again, respectively...
Dear Ronnie,
So, I feel that FFG should make a change on their catalogue for this order and future orders. They should be
clear and avoid any confusion to their product line in the future. There by offer no excuse and all parties (FFG and their customers), will remain clear as to what they are to expect to receive.
May my surprise be not a lesson to me, but to you too!
With full respect to FFG and Hobby Marketing Staff,
Sincerely,
Ronnie Belcher
May The Force Be With You, Always!