Well their recent job posting sounded like they were looking for just such a person to take the time to. . . *ahem* . . . market to the forum masses:
"
Manage extensive content for the company website, and other avenues as needed"
Perhaps it is not a wanton disregard of sensitive gamer feelings, its just a staffing issue
A few interviews, a relocation to MN and 25k a year, it could be yours! "
http:// new.fantasyflightgames.com/ffg_content/News/employment/marketing-content-coordinator(1).pdf
Z