I seem to be missing a Tie Fighter maneuver dial. The FFG customer service page says it's for requesting a "manufacturing defect or missing component in a new Fantasy Flight Games product".

Should I sitll give it a shot? Any other options for getting a replacement?

I seem to be missing a Tie Fighter maneuver dial. The FFG customer service page says it's for requesting a "manufacturing defect or missing component in a new Fantasy Flight Games product".

Should I sitll give it a shot? Any other options for getting a replacement?

Give it a shot. I had one of my Falcon base inserts come up missing. I contacted FFG's customer service for a replacement. FFG sent me the entire set of cardboard components for the Falcon with no questions asked.

They do have amazing service and it's one reason I don't feel too bad about pouring money into this game.

Wow. I had heard their customer service was good, which was why I didn't mind buying a guy's set that was missing a few components. But I, too, read their strict policy of not selling replacement parts, and decided it wasn't worth asking. After reading this, I'm going to give it a shot, too. I'll let you know how it works out!

It never hurts to ask. The worse they say is "no"

I lost several maneuver dials when I was demo'ing at a convention, and they replaced them at no cost to me.

Not sure how much of that may have been because I was demo'ing it - I was clear about that - rather than just general loss, but it doesn't hurt to try.

I had a good experience but had to lie - however ensure you remind them to add the clip as well as the cards

Yes. Give it a shot. I, too, have had a great experience with FFG's Customer Service for the same reason (a Y-wing dial, in my case).

. . . And it's FREE.

What if you happen to live overseas (outside of the US)? Has anyone asked to get replacement pieces sent overseas? Would they consider shipping these items feasible?

What if you happen to live overseas (outside of the US)? Has anyone asked to get replacement pieces sent overseas? Would they consider shipping these items feasible?

I got some extra large pegs sent to me in the UK. because mine started cracking, after a couple of games.

Wow. I had heard their customer service was good, which was why I didn't mind buying a guy's set that was missing a few components. But I, too, read their strict policy of not selling replacement parts, and decided it wasn't worth asking. After reading this, I'm going to give it a shot, too. I'll let you know how it works out!

My package arrived yesterday and they sent me every piece that I asked for: 4 ship bases and 3 missing upgrade cards. You rock, FFG!