I picked the game up last night and found that I'm missing one of the plasic pegs for the ships. Is there any way to get a repalcement one? It's not really a issue since all it means in one ship will be lower then the other but it would still be nice to have all six pegs.
Missing a peg
At the top of the page
More --> Customer Service --> Damaged/Missing Components
give that a go.
+1
Had the same thing happen to me and I had a replacement within a few days. They actually sent a whole assembly with a base and two pegs.
Had the same problem. They'll ship a replacement peg to you free of charge using the replacement form. Unlike ziggy2000, I only recieved the tiny peg by itself in a large bubble envelope.
Not to hijack the thread, but does anyone know what they would do if you manage to break one of the miniatures and request a replacement?
Ok filled out the customer suport form but haven't receved any replies other then the first automated e-mail. hopefully my claim is being processed and I'll be receving a new peg.
Spyral said:
Had the same problem. They'll ship a replacement peg to you free of charge using the replacement form. Unlike ziggy2000, I only recieved the tiny peg by itself in a large bubble envelope.
Not to hijack the thread, but does anyone know what they would do if you manage to break one of the miniatures and request a replacement?
There customer service is pretty good but I doubt they would replace the whole model