I've managed to damage 4 of my hero sheets. The customer support states they only replace parts that have were missing or damaged when the product was bought but I've read some forum posts that seem to indicate you can get replacements for parts that are lost or damaged after purchase. If that is true how do I go about doing it?

Some are displayed in the BGG images folder (choose the "original" format for best quality) :

I hope that some are among those that were damaged :

Avric : javascript:void(0);/*1348464013437*/

Jain : javascript:void(0);/*1348463972624*/

Tomble : javascript:void(0);/*1348463942559*/

Ashrian : javascript:void(0);/*1348464206020*/

Syndrael : javascript:void(0);/*1348463889790*/

Hope that helped