MISSING ARM

By samruiz123, in Gears of War: The Board Game

I recieved my game and one of the wretches was missing the left arm! wondering if anyone knows if there is a posibility to contact someone at FFG to have a figure sent to me (or at least the arm!). Any help will be greatly appreciasted...thanks!

FFG customer service is awesome. There should be a link to contact them on the main page. Just tell them your issue and they will mail you a replacement ASAP, no photo evidence or anything required.

Thaad used to be the person handling replacements but I know she moved and left the company. I assume whoever took over the role is equally as helpful.

I've had many components replaced by FFG over the years.

awesome! thank you very much for the info...have a nice day!