First off, I know it said the forums aren't the place to contact FFG directly, so I assume customer support is the place to send complaints and suggestions. If its not and somebody knows where to send an email, please let me know.
When I first heard of the BSG game, I was kind of ambivilent given I was more interested in some combat game, but got it based on a lot of recommendations from friends. My first few game experiences were great, and I was all ready to go get the expansions. Then we played a game where I got thrown in the brig on turn 2 (was playing boomer and turned out to be a cylon).
Now, here's the deal. The experience I had with that has me basically putting the game in the basement and done with ever playing it again. Those of you who love the game probably do for the same reasons I did when I first started playing it. And, by the way, my experience with FFG games is generally good, though I wouldn't call them flawless. But, regardless of strategies you can do to get out, and regardless of it being a smart (in this case just lucky) move for a human to throw a cylon in the brig right away, it basically ruins the experience of the game for that player. My grief with this (and any game) which allows you to ruin the game for one player from the get-go, for any reason, makes me wonder what the hell the game designer was smoking when they designed the game?
This is, I guess, a matter of opinion, but I think it literally makes the game not worth playing. If the other players in the game are dead set in keeping you in the brig, your best move is to just leave the game and let them figure out how to play it from there.
Well, those who love it will come up with answers as to what to do when thrown in the brig. Mine is drop the game and tell people not to play it who want to play good games. To each their own. The best thing, I guess, beyond that I can do is tell FFG the issue, but I doubt it will matter. I'm really posting this just to say one person's experience, and also to see if anyone else has a similar experience. Not here to argue the counterpoints, but if you do post, I promise to read them and think about them.
One other recommendation. I would like if FFG actually put something out for BSG that was a strategic game. Star Trek was soap opera-ish and had events as well, but certainly the interest in Star Trek games has followed strategy and combat games. Sure, most of the TV show wasn't about that, but then again, why should a game have to be like a show? I'll give FFG props for trying to make an intriguing game of BSG based on not knowing 'who the cylon is,' but um, how about something else, now?
If you read this far, thanks for putting up with the post.