MR Innes said:
Most other companies don't rely on board game and card game sales to make up a significant percentage of their profit.
Your point being? That somehow relying on board and card game sales means that they are structurally unable to give a correct release date? This is not rocket science we're talking about here. It's simply giving a correct release date.
Apparently the people who make WFRP and the 40k RP lines the 2nd and 3rd biggest selling RPGs currently out there think otherwise, because if they disliked it as much as you do, they wouldn't buy the games.
I've always found RPGs to be fairly unpredictable as to when they'll actually turn up in stores, given the much smaller customer base and much smaller printing runs for them, so I'm just used to it. As long as it arrives eventually, I couldn't care less when it shows up, especially if they turn up within the release time stated by the company (which all of FFG's stuff has been, since they instituted the new system for public release dates).
Please read my arguments. I also buy the FFG products about the 40k rpg. If i didn't like their products i wouldn't be here complaining. However, the fact that i love their products does not excuse this kind of behaviour for me. They ought to get their act together. And you should all realise that just because you are a fan of the product doesn't mean that you shouldn't criticise them when they are coming up short with regards to customer care. This kind of behaviour alienates people from an otherwise perfectly good game. It means less customers because people get fed up. And that in turn means that people'll go elsewhere to get their gaming needs met.
I've already switched from DnD to Pathfinder because of the overly commercial mindset of Wizards of the Coast. I'm assuming that if FFG makes a habit of screwing up like this there'll be plenty of players who'll happily jump ship as soon as another option presents itself. They are the only company with a 40k rpg right now. They should get their act together and work on tying customers to them, not alienate them.
