Regarding tracking number

By SidoS, in Support

Hi,

My name is Sidney Rocha, and I made an order (#31254, invoice 142083) on Black Fridays, in 11/25/2010. But I received just half of the games (traking number: CJ301835733US) until now.

Believing that the order was splitted in two packages I asked FFG many times, thru [email protected], [email protected] and the customer form page about the traking of the second package without any response.

I do not know what can I do to get any response from FFG, and I'm very disappointed in not receive any feedback from FFG.

I expect that this channel gives to me any new info about my order,

Best regards

Sidney

[email protected]