Hello!! I just bought Twilight Imperium and had a terrible new when opening the box. 2 commandement and 2 control pieces of the Letnev Barony went missing on the cardboard. I wonder how to retrive them. Is there a customer service of some sort which I can refer to in order to have them shipped?

It's anoying because it's one of the starting faction...

Thank you for any response!!

This should get you sorted:

https://www.fantasyflightgames.com/en/more/customer-service/

For anyone seeing this in 2020 and beyond, note that FFG’s parts replacement policy has changed.

https://www.asmodeena.com/en/customer-service-faq/

Yes, unfortunately the process is considerably more burdensome as the CS unit was disbanded.