This may not be the correct place for this apologies if this is the case.

Several weeks ago I bought quite a lot Star Wars Roleplaying Books from the online store and my order is sitting at pending. I have attempted to contact Fantasy Flight Games regarding my order and I have only received automated messages. This is rather concerning. This is my last point of contact with FFG. Has anyone else had this issue? Can a moderator help me with this? I paid for the fast delivery but nothing has been done. Just looking for advice.