2.0! Got it from an online seller and...

By Mpori, in X-Wing

Sadly, I got a box I never would pick, if I were buying it at a shop.

Id received my copy of the core set, on time, as always with this company, but my complain is that, while looking thru the plastic window that allows to see the miniatures, you can see that one of the x-wing cannons is bended, hardly and evidently, that (no matter that I work as a quality supervirsor at a fabric) anyone would notice. The box has some minor damage on the back, a hole where the word opponent in the graphics depicting the attack phase. Id opened and find that some of the actions tokens arent centered while printed over the cardboard, no big deal with this last issue because is a minor detail but, overalll, I definitly would pick another box if I were at a store... Now triyng to get an exchange or refund, and wandering how this could pass a quality check... To bad but working on geting it right. Just wanted to all you know, specially those who havent buy the new core set, check and double check, before picking your 2.0 core set box :(

I'm not a frequent player, but my 1.0 cardboard tokens have been used many times and are still looking good. The 2.0 tokens have been used in 8 casual games and 6 tournament games and many of them look worn.

It's of course true that I would have about 100 of shield tokens in 1.0 and now only a couple, so they are used more frequent. Still the component quality is lower than 1.0, even when the alignment is good ;)

That's a bummer.

But, if you receive defective components, FFG is pretty good about replacing them, including (from my understanding) ship models. Just document whatever is defective and put in a request. Not sure if they'd send you a whole new core set but they will replace individual components that aren't right.

Supporting an online retailer instead of a local game store is fraught with unforeseen perils.

You can contact Asmodee NA customer service and they will work with you to replace any damaged components.

Thanks for your advice, guys!

Hope the seller corrects this issue, otherwise I would contact Asmodee NA looking to get it solved.

Asmodee are great about replacing parts, and won't even ask you to send in the broken stuff. https://parts.asmodeena.com/partsrequests/

If you still have the bent x-wing after you get this issue resolved, you can fix the broken wing by heating it and straightening it. Just be careful not to heat it too much or to heat the rest of the model (and don't burn yourself). I fixed my X-Wing cannon by dipping it into boiling water for a few seconds while I was making eggs and gently bending the cannon with my finger. I did this three times and it's nice and straight now. You could also use a hot air gun if you have one (not sure about a hair dryer though, they are a bit less discriminate in heat distribution)

1 hour ago, gadwag said:

Asmodee are great about replacing parts, and won't even ask you to send in the broken stuff. https://parts.asmodeena.com/partsrequests/

If you still have the bent x-wing after you get this issue resolved, you can fix the broken wing by heating it and straightening it. Just be careful not to heat it too much or to heat the rest of the model (and don't burn yourself). I fixed my X-Wing cannon by dipping it into boiling water for a few seconds while I was making eggs and gently bending the cannon with my finger. I did this three times and it's nice and straight now. You could also use a hot air gun if you have one (not sure about a hair dryer though, they are a bit less discriminate in heat distribution)

Thats exactly what came to my mind (using boiling water: carefully), Gaw! Gonna try tomorrow the pick up service for the refund. If, for any reason, gets busy...

Then I think im gonna keep the stuff, as is, and contact Asmo for a replacement of the mini... To bad I pictured myself rolling some dice and pew, pew this weekend... guess its gonna be until christmas (me with long face as imaging this)

Thank for the double advice buddy!