Hello FFG.
I have been playing XWing for years and I have literally spent thousands of dollars on this game.
I have brought 4 others players to this game, who have also spent hundreds of dollars each, to buy minatures, devices, add-ons.
Now you have published an APP for Android, which is necessary to play this game.
But this App is a total mess. It doesn't work properly on the Android phones of my friends and I am having issues with this, too.
How is it even possible, that 3rd party Apps, programmed by hobbyists, work much better than yours?
That's unprofessional and an insult to your costumers.
You have had plenty of time to get the code of this App done before the release of second edition. Obviously you didn't get things done back then.
So how about fixing it now? Why aren't there any updates regularly? You SHOULD be updating this thing constantly to improve stability, interface and responsiveness.
I really didn't want to complain about this App within the first two weeks, because I work in IT myself and I know that most projects don't work properly on day 1.
But it has been weeks now... and there aren't any updates coming. Why are you so unprofessionally insulting your costumers by showing no reaction to all these bugs and issues?
You should have a look at this 3rd party Squad Builder: https://play.google.com/store/apps/details?id=com.launchbaynext
It works MUCH better than yours and it displays much more relevant info than yours. Why is that? Why don't you just hire this guy? Obviously he knows much more about programming X-Wing Squad Builders than your whole incompent team. Hard words, but true story.
You should have made quite a few bucks with this game so far, so go ahead and hire someone who knows about programming.
You pretty much owe that to all the people who have spent hundreds or even thousands of dollars on your game.
Apart from that: It would be nice to read an official statement about this from time to time... please write news about this. Tell us, what are your future plans about your App? When will there be Updates? Is there a roadmap for this piece of software? Who is responsible? Are you happy with the bad results so far or do you even know how much this sucks?
Should I be writing a list of bugs now? Maybe I should, but you could very well read the maaaaaany other threads on this board or react to the reviews and ratings on the Google Android - Playstore. Your App has got rating of 2 / 5 Stars there. Are you happy with that? What's wrong with you? You should be fixing this right now.
Some of these problems are just so basic, that I can hardly believe you're doing this to us.
Let's talk about the Squad - Points first.
When you're creating a Squad on an Android Phone, the total costs are not displayd anymore when you're getting higher than 100 points. That's because the letters are too big and the interface just drops these numbers to an invisible sector. There is a workarond: You can just switch your phone to a smaller font size.
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Are you kidding me? You can't fix that for weeks? And you don't tell anybody about this, so we have to find such things out on our own?
But there is more.
Some people just can't save their squads at all.
Some people just can't use the buttons, because they are too big.
Sometimes older Squads are deleted or overwritten, even when you create a new Squad.
The App is slow in general.
Many important information are missing (size of the base, maneuvers)
I don't want to go on here. It's enough.
Please fix this. And give us some information.
