I have been a dedicated board game player for almost 8 years now, and I spend a couple thousand dollars each year on the hobby. Right now, my Board Game Geek collection sits at 381 items. I own about 70 titles, and the rest of those numbers are made up of mostly FFG add on content.
I take my gaming seriously, and once I select a game to invest into, I typically go all in. I buy playmats, aftermarket tokens and components, storage boxes, extra dice, card sleeves, promo content, etc...
However, after making my investment and showing support for FFG games, I feel disregarded and unsupported as a customer when they all of the sudden reboot a game, require additional purchasing requirements to continue playing the game, or simply quit the game all of the sudden. That's a very inconsiderate way to treat your customers.
As excited as I get for new releases, I am now becoming extremely cautious about buying FFG games. These issues have happened to me with Mansions of Madness (had to buy conversion kits for v2), X-Wing (asking $150 plus the v2 core box in order to keep playing), Cosmic Encounter now has a new Core Box v2, and now my Android Netrunner collection is wasted (I own over 3/4 of all released content).
In the past, I have freely invested in FFG titles that looked interesting, but my purchase decisions are changing to adjust for FFG's recent business model. Now, I am going to keep my money in my wallet or spend it on other products which are supported and maintained by other companies who care about their customers. If FFG doesn't need my money, that's fine, but I am done with investing in games that die or get rebooted and require additional money to keep playing.