The qestion is in the title, and though I aim it more to people in countries other than the USA, I’m curious if US patrons are having problems too.
This started a while ago and with Armada. Shortly after a new ship release I was unable to get the new ships. It was only a couple weeks after release and the “Upcoming” section of this site said nothing about a reprint or being out of stock. Eventually I found another store that had some, so All was well, or so I thought. Lately (the last few months) I’ve been having trouble getting anything from FF, from a Legion core set, to Princess Leia (one week after release date), to just getting sleeves for cards. I was waiting a month for a second Legion Core set and the two game stores in my area said Asmodee claims, “they are out of stock”. Again there is nothing on this website about reprints or out of stock. I did try to contact FF to complain and this was their response:
Zach (Asmodee North America)
May 7, 15:45 CDT
Hello!
Thank you for contacting us with your inquiry. We suggest that you keep your eyes on our news (https://www.fantasyflightgames.com/en/index/) and upcoming (https://www.fantasyflightgames.com/en/upcoming/) pages as that is where we announce all latest information regarding the releases and reprints of our games!
Our News and Upcoming pages are where we make all of our announcements on reprints and releases and I am unable to give you any more information. If you have any further questions or concerns please feel free to contact us again!
Thank you!
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Zach
Customer Service Representative
[email protected]
651.639.1905Now it seems odd to me that they can’t even say when an item will be back in stock. Do they not have tracking software? It would seem important that a company keep track of when their stuff was going to be in. So this begs a horrible question, is there something going on? I know Asmodee has a horrible track record for shipping, being on time and fulfilling any kind or orders, but they seem to be taking this to a new level, or sinking further into the worst distributor ever.Anyone have any info on this, or experiencing the same problem?
