13 minutes ago, dominosfleet said:

Is it sad that the issues with FFG ignoring armada is pushing me into considering re-investing in 40k? I'll prob wait for the necron codex if i do but I might start fixing my old models i haven't used in 3/4 years up.

I wouldn't say they are ignoring Armada, but they've definately messed up with the design of this latest wave for some reason. I predict FFG will get back on track and keep developing Armada for some time. Armada seems to sell well so why kill it?

*casually looks into what it takes to create a twitter bot*

How long was the wave 2-3 drought from release to release and how far into it are we now from 6-7?

Per the wiki these are the months announced and launched and "around" the time taken. based on the past imo we shouldn't have expected a release before January anyway, but the drought of info imo is killing us more than anything.

1 hour ago, Gallanteer said:

I wouldn't say they are ignoring Armada, but they've definately messed up with the design of this latest wave for some reason. I predict FFG will get back on track and keep developing Armada for some time. Armada seems to sell well so why kill it?

I would say they're ignoring us. They responded to tweets with other tweets saying that they heard us and they had news they couldn't wait to tell us. And then they didn't tell us s***. So yep they're ignoring us.

2 minutes ago, Megatronrex said:

I would say they're ignoring us. They responded to tweets with other tweets saying that they heard us and they had news they couldn't wait to tell us. And then they didn't tell us s***. So yep they're ignoring us.

The fundamental assumption is that they are actually free to tell us, and these things are not otherwise tied to timelines outside of their control. And they are choosing to not.

What if it is mandated that the article drops only when a specific shipping milestone is released? What if that is upper-management stated and cannot be changed by the people on the ground?

What if they can't wait because they legitimately can't wait until that milestone hits and they are authorised to do so?

But it would cost someone their job to do it beforehand (as it would be a breach of an internal NDA to do so)...

1 minute ago, Drasnighta said:

The fundamental assumption is that they are actually free to tell us, and these things are not otherwise tied to timelines outside of their control. And they are choosing to not.

What if it is mandated that the article drops only when a specific shipping milestone is released? What if that is upper-management stated and cannot be changed by the people on the ground?

What if they can't wait because they legitimately can't wait until that milestone hits and they are authorised to do so?

But it would cost someone their job to do it beforehand (as it would be a breach of an internal NDA to do so)...

That's an awful lot of what ifs. And none of them stop them from coming on this forum and at least addressing the lack of communication issue by saying hey we've heard your complaints and are going to address them. Which to me says they're just ignoring us.

And as far as costing somebody their job goes, it should. As a business owner I know if I refuse to talk to my customers I'm out of business.

Just now, Megatronrex said:

That's an awful lot of what ifs. And none of them stop them from coming on this forum and at least addressing the lack of communication issue by saying hey we've heard your complaints and are going to address them. Which to me says they're just ignoring us.

NDA's and Policy statements do stop them.

That is ENTIRELY my point.

FFG Employees are only allowed to communicate in the public forums in very specific ways . Because they become "official statements", and in general, your average FFG employee is not allowed to make official statements that are not vetted by the marketing department .

And for the most part, those are only in the efforts of "policing" the forums for lockable content and making a statement as such.

Perhaps its my previous security clearance experience that speaks to me on this... But this is a "corporate NDA environment" minefield.

1 minute ago, Megatronrex said:

And as far as costing somebody their job goes, it should. As a business owner I know if I refuse to talk to my customers I'm out of business.

I always thought Megatron would make a pretty astute small business owner.

2 minutes ago, Megatronrex said:

And as far as costing somebody their job goes, it should. As a business owner I know if I refuse to talk to my customers I'm out of business.

Except they're not refusing to talk to their customers.

They're talking to their customers.

They're just not doing so in the specific way you demand which would break their own policy and procedures, and potentially cost them the Star Wars License .

Yes. NDA enforcement is that harsh .

7 minutes ago, Drasnighta said:

The fundamental assumption is that they are actually free to tell us, and these things are not otherwise tied to timelines outside of their control. And they are choosing to not.

What if it is mandated that the article drops only when a specific shipping milestone is released? What if that is upper-management stated and cannot be changed by the people on the ground?

What if they can't wait because they legitimately can't wait until that milestone hits and they are authorised to do so?

But it would cost someone their job to do it beforehand (as it would be a breach of an internal NDA to do so)...

Nobody's saying it's the fault of "the people on the ground." The issue might be "the people on the ground." It might be upper management. It might be whatever department at Disney does approval of this kind of thing.

I haven't seen anyone blaming anyone more specific than " FFG ." So, assuming we agree that there is an issue, it doesn't matter from my perspective as a consumer who the specific problem is . That's not my responsibility to identify, it's the responsibility of the business leadership. My responsibility is to provide feedback when I see an issue from the perspective of the consumer, not to identify who is the problem.

So arguing amongst ourselves as consumers about what specific individual or group of individuals is fruitless, because we can't do anything about that. What we can do is communicate clearly what the source of our dissatisfaction is, to provide the business leadership with the best possible information to identify, evaluate, and address the issue as appropriate.

Just now, Ardaedhel said:

Nobody's saying it's the fault of "the people on the ground." The issue might be "the people on the ground." It might be upper management. It might be whatever department at Disney does approval of this kind of thing.

I haven't seen anyone blaming anyone more specific than " FFG ." So, assuming we agree that there is an issue, it doesn't matter from my perspective as a consumer who the specific problem is . That's not my responsibility to identify, it's the responsibility of the business leadership. My responsibility is to provide feedback when I see an issue from the perspective of the consumer, not to identify who is the problem.

So arguing amongst ourselves as consumers about what specific individual or group of individuals is fruitless, because we can't do anything about that. What we can do is communicate clearly what the source of our dissatisfaction is, to provide the business leadership with the best possible information to identify, evaluate, and address the issue as appropriate.

I agree with the last paragraph specifically.

The Problem is, we have done that .

That has been done .

Over.

and.

Over.

There is a point where we only make the situation worse by refusing to see what strides and methods have been taken.

And as far as I can see, we're up to our ankles in it... While friggin' handstanding.

5 minutes ago, Drasnighta said:

Except they're not refusing to talk to their customers.

They're talking to their customers.

They're just not doing so in the specific way you demand which would break their own policy and procedures, and potentially cost them the Star Wars License .

Yes. NDA enforcement is that harsh .

If a businesses policy regarding communication causes you to lose customers that policy should be reconsidered. No one is asking for the sky, they don't want specific details on product launches, they're just wondering why the announcement happened months ago and we've yet to get an article.

I'm one of two people in my community actively trying to make an armada scene in the area. the other guys primary store just shut down so I'm, effectively, the only one going at it. I can build hype through tournaments and i can suggest directions for new players but I can't explain to them why FFG, who is directly responsible for putting out content for this game, hasn't released the slightest in the last 2 months about it. Why would a new player want to get into a game that looks like it's hosting company has lost interest in?

Just now, Drasnighta said:

we only make the situation worse by refusing to see what strides and methods have been taken.

"Refusing?" What strides and methods have been taken? From what I can see, the responsiveness and support for Armada have only kept on getting worse since day 1.

And how do we make the situation worse by identifying that, whatever they may have been, they are far from adequate?

3 minutes ago, Drasnighta said:

Except they're not refusing to talk to their customers.

They're talking to their customers.

They're just not doing so in the specific way you demand which would break their own policy and procedures, and potentially cost them the Star Wars License .

Yes. NDA enforcement is that harsh .

I don't believe for a second that coming on these forums and simply stating that we have heard you and will address your complaints violates some kind of NDA any more than their vague tweets have.

I was referring specifically to the twitter responses we have gotten.

But it doesn't matter.

The negativity is killing me.

I'll just **** off now.

only half of my statements are being read, anyway.

People have every right to complain.

I won't get in the way of that anymore.

Also, and here me out now, RABBLE RABBLE RABBLE!!!1!!

(it makes me sad that there might be people on this forum that weren't actually born when that episode of south park came out)

2 minutes ago, Drasnighta said:

I was referring specifically to the twitter responses we have gotten.

But it doesn't matter.

The negativity is killing me.

I'll just **** off now.

only half of my statements are being read, anyway.

I'm sorry Dras but what you see as negativity I see as this community coming together and trying to do what we think is best for the future of this game.

2 minutes ago, Megatronrex said:

I'm sorry Dras but what you see as negativity I see as this community coming together and trying to do what we think is best for the future of this game.

That is an opinion though. I see negative stuff all the time and it puts me off.

6 minutes ago, Drasnighta said:

I was referring specifically to the twitter responses we have gotten.

I think those Twitter responses actually made the situation worse. We had to essentially beg to find out Wave 7 was delayed when the last official article said Q4. No matter who is responsible, this situation is not right and I wish they (whoever is keeping lips sealed) would engage with the community or allow others to do so.

Could it be that we are simply suffering from an attention seeking disorder by demanding news and updates for Armada (and IA) with a touch of conspiracy theory thrown in?

No where have they said Armada is being dropped or downgraded. Likewise IA.

They have only stated stuff is coming and a delay on some Armada products.

And yes, I was up in arms about it as well; but I've had a sleep since then.

2 minutes ago, TallGiraffe said:

That is an opinion though. I see negative stuff all the time and it puts me off.

That is an opinion though. I see a group of people passionate about the game I love and it encourages me that the community is still strong.

1 minute ago, TallGiraffe said:

That is an opinion though. I see negative stuff all the time and it puts me off.

Yes it's an opinion. I stated that was how I saw it. I'm sorry you see negative stuff that puts you off. But the negative stuff that puts me off is the lack of communication from FFG.

2 minutes ago, Tearscream said:

I think those Twitter responses actually made the situation worse. We had to essentially beg to find out Wave 7 was delayed when the last official article said Q4. No matter who is responsible, this situation is not right and I wish they (whoever is keeping lips sealed) would engage with the community or allow others to do so.