If you have a voucher where do you go to redeem for the promotional content?

By VictorC, in Twilight Imperium

I bought a copy at Gen Con and they gave me a voucher for the promotional content. There is a web address on the back, but it doesn't seem to work.

https://goo.gl/eP7fBF

Keeps giving me an error, am I missing something?

Well, it was giving me an error. Now it's just taking me to the Fantasy Flight main page.

The voucher says to go there AFTER 9/6/2017.

Ok it is after now what?

Been trying for a couple hours, not getting anything.

My guess is that it will go live in the morning, this isn't really the type of thing they would want to pay someone to work last midnight for.

Ok 10am on 7 sept! Did FFG forget about this?

Same here. I have the same URL on my promo voucher and it's just taking me to the FFG landing page. It seems they haven't activated the voucher verification/ordering page yet for some reason. I know the card says we have until 10/1/17 to redeem so hopefully this gets straightened out before then. I just want to get this entered so I can stop resetting the reminder on my phone to check.

3 minutes ago, iijmanii said:

Same here. I have the same URL on my promo voucher and it's just taking me to the FFG landing page. It seems they haven't activated the voucher verification/ordering page yet for some reason. I know the card says we have until 10/1/17 to redeem so hopefully this gets straightened out before then. I just want to get this entered so I can stop resetting the reminder on my phone to check.

Ditto!

Just checked my email and saw I received this response from FFG Customer Service:

" Zachary Mott < [email protected] >

10:29 AM (49 minutes ago)
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Hi Justin,

We're currently experiencing technical issues with that web page. We hope to have these issues resolved later today. I apologize for your inconvenience."
So a least we know they are aware and working on it!

This seems like something FF could give an update on? The deadline WAS self imposed, after all.

Page is live now, just got my order in.

Yep. Working now

Edited by Forgottenlore

Now it's a question of when will the items be shipped out?

I tried today and get an error that the site doesn't exist. Frustrating....

Seems to be working again, woot!

Edited by IndyBart
update