I buy the game 2 days ago and inside the 10 miniature broken....
Im new player but i have a problem...
Call your provider/shop. They shoudl replace you with a new units.
If that fails - write to FFG team.
Contact FFG's customers support, they will send you new figuers.
I had 5 broken figures, and they were all replaced.
FFG customers support is excelent!!!