Prize support for regionals

By Bigulf, in X-Wing

My hugbox is falling apart better start ignoring people.

LOL don't you have a ton of people blocked? Maybe that was one of the other Tie Advance avatars come to think of it...

Edited by Timathius

Well considering the TOs job is to be the arbiter and make good decisions for 12+ hours while not making a mistake with data entry, then putting everything away after a long long day, yes, its hard work. At the very least its mentally draining work.

Besides the fact that the vast majority of questions posed to TOs have obvious discernable answers or have been discussed in advance by players in public forums, X-Wing's rules really are not that complicated. The difficult questions are typically difficult because there is not necessarily a right or wrong answer. In those cases, the TO simply makes the call that they believe is the best. Combined with the fact that there is no recourse against a TO for making a bad call, I don't find the argument that their decision making process is stressful and difficult to be very convincing. These are not circuit court judges - they are making decisions about a game with a relatively simple and small amount of rules and interactions.

And what data entry task would allow for errors in entering data? Wouldn't a lack of accuracy compromise the data? The idea that data entry is hard work is rediculous. If that is hard work, then every job is hard work.

Had a long post about the TO thing, then saw who wrote it. Don't feed the trolls guys.

No-one in their right mind would argue that TOs don't work hard to put on events.

So you had a brilliant argument about how deciding whether bombs damage friendly ships in their range and whether Dengar attacks before or after the second cluster missile requires an amout of mental effort that qualifies it as a difficult task and how moving tables and chairs after working a long day is demanding labor but then decided that it was easier to erase it and type a new response hinting toward how valuable your input was instead of just hitting "Post?" I am sorry that we all missed it.

So what you are saying is that you are willing to donate your free time to TO and organize a regional event for us in the near future? How about you do your own like Campaign against cancer or the Steele open? I am sure both of them have stories about how easy it is.

So what you are saying is that you are willing to donate your free time to TO and organize a regional event for us in the near future? How about you do your own like Campaign against cancer or the Steele open? I am sure both of them have stories about how easy it is.

I guess that I missed where I said that, so you will have to quote me.

Unless that was just a feeble attempt to counter my statement that moving chairs, data entry, and answer questions about X-Wing constitutes hard work. Sitting on the ground for an hour is not hard work and I would not donate my free time to do that either. Did you really that that someone stating that a task is not difficult implies that they would volunteer to complete that task, or did you just get lost in the argument?

Coordinating any decent size event is a difficult endeavor, ones involving gamers more so. Especially when you get to these larger events where time can so easily run away from you, running them is not at all an easy task. And that's assuming you don't have to make any difficult calls or deal with any behavioral issues.

Just getting a 100 people registeted and together on some sort of schedule is a hard task, let alone when monkey wrench gets thrown in. If you think otherwise then you've never done it.

So everybody wants the Stele Open but only wants to pay $10?

Honestly, the only thing I have a problem with is their refund policy. You have to pay in advance and cannot get your money back if you cancel after a week before the event. $25 is a lot of money to not give back. I could understand if the store was going to be out of money because of your cancellation, but it isn't The event is not going to run un-filled. There is a waiting list. This means the store will charge someone else on the waiting list an additional $25 dollars and then have your $25 for nothing. No services were rendered. It already blows when you have to cancel for something you were really looking forward to but that is just salt on the wound. Not giving a refund is either a way to rack up a little bit more $$$ or just a penalty for something sh*tty happening in your life. Either way, it sucks... <_<

Honestly, the only thing I have a problem with is their refund policy. You have to pay in advance and cannot get your money back if you cancel after a week before the event. $25 is a lot of money to not give back. I could understand if the store was going to be out of money because of your cancellation, but it isn't The event is not going to run un-filled. There is a waiting list. This means the store will charge someone else on the waiting list an additional $25 dollars and then have your $25 for nothing. No services were rendered. It already blows when you have to cancel for something you were really looking forward to but that is just salt on the wound. Not giving a refund is either a way to rack up a little bit more $$$ or just a penalty for something sh*tty happening in your life. Either way, it sucks... <_<

let me introduce you to charge back. call your credit card and get your money back (especially if you booked online). well, first call the store and say you'll charge back if no refund. you may lose the claim if it's clearly stated in their return policy, but answering a claim is a little convoluted and takes time from the store, and has significant penalties if they lose (their rates will increase if they have too many charge backs). as long as you don't abuse it, a charge back often works. I got $1000 back once when I booked a place in hawaii and it wasn't entirely as described and it took me 5 minutes on the phone with my card representative.

Edited by XBear

So what you are saying is that you are willing to donate your free time to TO and organize a regional event for us in the near future? How about you do your own like Campaign against cancer or the Steele open? I am sure both of them have stories about how easy it is.

I guess that I missed where I said that, so you will have to quote me.

Unless that was just a feeble attempt to counter my statement that moving chairs, data entry, and answer questions about X-Wing constitutes hard work. Sitting on the ground for an hour is not hard work and I would not donate my free time to do that either. Did you really that that someone stating that a task is not difficult implies that they would volunteer to complete that task, or did you just get lost in the argument?

Sorry, I just heard you say it was so easy, so I figured you wouldn't mind putting your money where your mouth is (dont worry, I know you wont fill it up) and actually do something good for the community instead of slogging on the ones that do.

So everybody wants the Stele Open but only wants to pay $10?

Given the services provided by Stele Open compared to the services provided by SoCal store. Seems it was neither of these things.

As the TO for the Fresno's regional, I personally made sure to walk around all tables unless I was inputting data for rounds completed. You are correct, the job isn't hard. But thing is I volunteered my time and my own resources to help make the day fun for all.I gave out my own copies of the Open series promos, commissioned a painter for some dial kits, and loaned out a substantial amount of items for people. TOing, while easy, it becomes harder when you try to be engaging and make the day enjoyable. If your TOs just stand/sit around, I can see how you might think that. The store did help reimburse me for some of that, but I can tell you, I didn't do it for the prize support or compensation, I would of made substantially larger amounts had I worked that day, I did it for the community. So before you start spouting of that TOing is the easy part, I would suggest you try it sometime. And if you don't wanna volunteer, at least widen your perspective because as it is, it is entirely too narrow.

That all said, the whole point of this thread is moot. If you expected more then the announced prizes, I'm sorry to burst your bubble but that is setting yourself up for failure. If you have a problem with the pricing of the event, sorry but till FFG states they mandate certain prices, it's up to the store. If you don't like it, don't go. When a store is being transparent about the details to the tournament and you still complain, well, tough luck.

Edited by Hujoe Bigs

/thread

If you have a problem with the pricing of the event, sorry but till FFG states they mandate certain prices, it's up to the store. If you don't like it, don't go. When a store is being transparent about the details to the tournament and you still complain, well, tough luck.

Or, if players do not like something and FFG has the power to change it, they can come here, to the official FFG forum, discuss their issue, and try to get FFG, which has the power to restrict Regionals through both policy and by choosing hosts, to make a change that resolves the issue.

Edited by Rapture

Keep tilting at windmills, Don.

If you have a problem with the pricing of the event, sorry but till FFG states they mandate certain prices, it's up to the store. If you don't like it, don't go. When a store is being transparent about the details to the tournament and you still complain, well, tough luck.

Or, if players do not like something and FFG has the power to change it, they can come here, to the official FFG forum, discuss their issue, and try to get FFG, which has the power to restrict Regionals through both policy and by choosing hosts, to make a change that resolves the issue.

Then the problem, they mandate that, and stores that would like to add to the prize pool can no longer do so unless they do so at a lose. It's a no win scenario for most.

The fact that someone assumed something that didn't turn out to be true is not an issue that FFG needs to address.

If the people hosting the event weren't clear about what was going to be offered or provided less than they advertised then FFG may want to get involved. But from everything that's been said so far, that isn't true and it was simply someone making assumptions about prize support.

If you have a problem with the pricing of the event, sorry but till FFG states they mandate certain prices, it's up to the store. If you don't like it, don't go. When a store is being transparent about the details to the tournament and you still complain, well, tough luck.

Or, if players do not like something and FFG has the power to change it, they can come here, to the official FFG forum, discuss their issue, and try to get FFG, which has the power to restrict Regionals through both policy and by choosing hosts, to make a change that resolves the issue.
Then the problem, they mandate that, and stores that would like to add to the prize pool can no longer do so unless they do so at a lose. It's a no win scenario for most.

Also, there are, in my area, more applicants to host Regionals than there are host privileges available. Player feedback resulting in requirements/limits that prevent some of those stores from hosting is really just customers influencing the market (and is their only real way to do so as player limits and geographical difficulties prevent a lot of players from having a choice between which Regional to attend).

Edited by Rapture

If you have a problem with the pricing of the event, sorry but till FFG states they mandate certain prices, it's up to the store. If you don't like it, don't go. When a store is being transparent about the details to the tournament and you still complain, well, tough luck.

Or, if players do not like something and FFG has the power to change it, they can come here, to the official FFG forum, discuss their issue, and try to get FFG, which has the power to restrict Regionals through both policy and by choosing hosts, to make a change that resolves the issue.

I know you're not listening, so please understand this isn't directed at you.

But for anyone who is actually listening, the forum is not an efficient or effective place to take customer service issues, organized play issues, or issues with the decisions a particular store made around organizing a sanctioned tournament. If you have a problem with a Regionals event, I would suggest reaching out to any or all of the following with your concerns:

  • The tournament organizer or marshal, and the store itself if the tournament was run by someone else.
  • Fantasy Flight's Organized Play division at [email protected].
  • Fantasy Flight customer service at [email protected].

It would be most AWESOME if they gave out the BB8 card at regionals. I soooooo want one.

Edited by Fuzzywookie

But for anyone who is actually listening, the forum is not an efficient or effective place to take customer service issues, organized play issues, or issues with the decisions a particular store made around organizing a sanctioned tournament. If you have a problem with a Regionals event, I would suggest reaching out to any or all of the following with your concerns:

I'd also like to point out that just because someone isn't happy with how a given Regional event went, doesn't mean their issues are actually valid or that FFG needs to address them.

Expecting greater prize support than what's listed for example is not a problem the people running the event or FFG needs to address, it's an issue with someone's assumptions and expectations.

Edit: I want to make sure there's no misunderstanding here...

If someone went to a Regionals and they said they'd offer X, Y and Z, for a given price, but only gave out X and Y. Then people have a legit issue and should bring it up with FFG. I think using the list VS offered is going to be more effective. But posting here wouldn't hurt.

But again there's a difference between not getting what was promised or advertised and not getting what you thought you were going to get.

Edited by VanorDM

If you have a problem with the pricing of the event, sorry but till FFG states they mandate certain prices, it's up to the store. If you don't like it, don't go. When a store is being transparent about the details to the tournament and you still complain, well, tough luck.

Or, if players do not like something and FFG has the power to change it, they can come here, to the official FFG forum, discuss their issue, and try to get FFG, which has the power to restrict Regionals through both policy and by choosing hosts, to make a change that resolves the issue.

I know you're not listening, so please understand this isn't directed at you.

But for anyone who is actually listening, the forum is not an efficient or effective place to take customer service issues, organized play issues, or issues with the decisions a particular store made around organizing a sanctioned tournament. If you have a problem with a Regionals event, I would suggest reaching out to any or all of the following with your concerns:

  • The tournament organizer or marshal, and the store itself if the tournament was run by someone else.
  • Fantasy Flight's Organized Play division at [email protected].
  • Fantasy Flight customer service at [email protected].

I know that you are not listening, so please understand that this is not directed at you.

(I though it might help you to see how pathetic that sounds if someone said it to you. If so, you are welcome.)

So, for anyone who is listening, FFG's X-Wing forum is the ideal place to engage fellow players in a public discussion regarding any matter relating to X-Wing over which FFG can exercise direct control (like it can in the case of its own sanctioned events). This forum allows input from anyone who feel like making an account and that input is all posted directly under the noses of employees who work for FFG.

If you do not understand the difference between discussing something publicly and emailing a solitary customer service representative, as at least one other person apparently does not, then I encourage you to do both. If you goal is to attempt to make a change that betters the game in any way, then the worst things that happen are that some idiot may accuse you are starting a witch hunt, someone has to go through pains to explain that data entry does not qualify as a difficult job, and your thread eventually sinks to the second page.

Remember that discussions about aspects of this game, despite some claiming that you are better off sending a solitary email directly to FFG, have exposed serious divides in the community and dissatisfaction with certain rules that were subsequently changed in favor of the players by FFG.

This is a forum. It is for discussing. Even if someone makes a weird, PSA-style post telling you not to discuss, feel free to discuss.

I think that if you want to discuss the practice of prize support or how its handled, the forum is a perfectly legit way of going about it. But if you want to call out a specific store? Definitely not the way to do so, you should be contacting the store and/or FFG directly. Especially when you don't have all the information, because then you are essentially slandering a business who worked hard to put on a event. You should probably contact the store first anyway just to make sure that you didn't just miss some of the handouts or raffles or whatever else.

Just wanted to give a quick shoutout to Millenium Games, they are shipping me my replacement cluster mines free of charge.

I thought this thread was over though after the TO wrote his piece. I wrote "/Thread".... isn't that how the internet works?

Edited by Timathius

But again there's a difference between not getting what was promised or advertised and not getting what you thought you were going to get.

Right, but that doesn't preclude a conversation about the value of the thing you got. Giving me what was technically advertised doesn't mean you're going to get a good review if it was not good value for money.

I think that if you want to discuss the practice of prize support or how its handled, the forum is a perfectly legit way of going about it. But if you want to call out a specific store? Definitely not the way to do so, you should be contacting the store and/or FFG directly. Especially when you don't have all the information, because then you are essentially slandering a business who worked hard to put on a event. You should probably contact the store first anyway just to make sure that you didn't just miss some of the handouts or raffles or whatever else.

I think that's a key point. Calling out a specific store makes the thread personal in a way that a generic complaint wouldn't be.

Giving me what was technically advertised doesn't mean you're going to get a good review if it was not good value for money.

If you got what was advertised, for the price listed. You quite frankly have zero room to complain about it. You entered into the exchange fully aware of the details.

That doesn't mean what is being offered is worth the price being asked. But in that case you can simply walk away, if you don't like the deal.

If people want to discuss how much prize support X$'s should provide then we could do that, but that is not what this thread was about.

Edited by VanorDM

I wrote "/Thread".... isn't that how the internet works?

Passing out custom tokens to everyone was the icing on the cake. You might as well have pinned a Star of David to my shirt and called it "prize support". The TO is literally Hitler.

Now that's how the Internet works.

Edited by WWHSD