So....if enough people have a hissy fit, FFG will change their policy on things? That's what I get from this and the whole damage deck reversal.
Hmmm, maybe. I think it's great they listen, even if the eventual decisions are not along the popular vein. The downside is that you may have a vocal minority exerting undue influence to the detriment of the larger player base. That's on them to decide though, rather than being an inevitable conclusion, so I still think it's a net positive. There may be times they have to ride out a tough decision, like an edition change or something.
The opposite would be a company like GW who literally doesn't even want to hear from you except when you buy things. I'll take FFGs way any day.