Rubbish,
I play new games all the **** time, and I never go to a shop to try them out, or get hooked into it, we have this amazing thing called the internet and you can find information on new games on it, you can read forums to see what people think of it, in fact you can make a far far more educated choice by doing so, than going to some dingy shop that is a throwback to the 80's and looking at the box on the shelves.
And this is because there is to much choice, too many products, the chances of finding someone in a shop who plays it or has, is tiny, unless it is a mainstream been around for ever game.
I bought all my Armada stuff without setting foot in a shop once, to learn how to play or see if I liked it, and you know what I have a group of around 12 friends I've known since GW in the 80's, and now without them ever stepping foot into a LGS to try it out, 6 of them play it, and buy stuff from FFG.
This is not the age of corner phone boxes, no cell phones, no internet, no home PCS, we live in an increasingly digitised world, if shops cannot make themselves competitive, and I refuse to accept they cannot, because it is totally and utterly disingenuous to claim and online retailer has no overheads, they need to rent a property, they need to pay staff, they need to maintain an extensive online catalogue, they have to hire website designers, they need to do all sorts of expensive and costly things to be competitive in todays online markets, shops just want to keep plodding along like the world around them is not changing, guess what, it is, either change with it or go out of business, just like everyone and everything else does.
Edited by TheEasternKing