Anyone else having problems giving them money? Stuff in cart, stuff purchased, link to go to paypal doesn't work.
NOVA Open Checkout screwed up
They're working on it.
Well, I already had the SuperNova pass yanked out of my cart and now it's sold out. If I lose out on the X-Wing narrative then I'm not going. I know it won't affect them in any way, shape, or form, but I'm bent about it.
EDIT: got an email from them that said they're going to try to make it fair for all who got caught by the paypal issue, so we'll see what happens.
Edited by Audio WeaselI had the paypal link issue as well for the first 25 minutes. They it all of a sudden worked.
Still hasn't worked for me.
A note from the NOVA Open.
1) If you attempted to register for a SuperNOVA in the first half hour, we captured that, and will be working to make sure we vett any that for some reason weren't captured. If I have to go into my personal pocket to do it, we'll make sure to get extra bags to cover those that were affected by PayPal's error.
2) The NOVA WebCart automatically deducts the cost of a CAP from a SAP if you purchased a CAP already. Ipso Facto, if you go back into the cart now that PayPal is resolved, purchase what you want, inclusive of a CAP, and were in the first 100 to cart/waitlist during the errors for a SAP, you will be able to upgrade to the SAP For the difference in cost once we can ensure it's ready to go safely. We will contact people individually on the list of the first 100 who did not get it before PayPal broke, to ensure you are given proper chance to snag your SuperNOVA.
3) While the error here was on the PayPal side, it's still a NOVA Open item you were attempting to purchase, and we are taking full responsibility for working through errors with anyone who missed out on a SuperNOVA that should not have.
4) Long and short - go purchase what events you DO want, regardless of SuperNOVA, and we'll resolve the SuperNOVA carefully and with full respect for all those who attempted to snag one in the first 30-60 minutes while PayPal was, to quote our engineer, "throwing its error."
- Mike B, CEO
Thanks, I got the same email. The fact that they sent it this late at night shows their serious about making it right.