Yep just got that email too - bit of a bummer for us consumers, but I feel for Chaos Cards - and fairplay to them for splitting the shipments at cost to themselves.
Hi ,
Thank you for your recent order for the Wave 2 Imperial Assault expansions placed on blah blah
Firstly I would like to thank you for placing a Pre order with Chaos Cards. However I am afraid to say that we have had some bad news from the official Fantasy Flight Games distributor.
It would seem that Esdevium has put a quota on the Twin Shadows and Boba Fett expansions. All UK retailers have been limited to just 6 of each. Before I go on I need to stress that there are no limitations on the other lines in this wave, and the pre orders for these will be met as per our normal policies.
In the case of the Twin Shadows and Boba Fett expansions we do have another shipment arriving next week, which will allow us to fulfil our pre order commitments.
Therefore what we are proposing to do is send out to the first 6 customers who placed an order with Twin Shadows or the Boba Fett expansion. If you ordered 2 or more of these then you will receive one, to make sure that 6 different customers get something. All other orders will be fulfilled as soon as our alternate supply arrives.
All other orders will be split and the available items will be sent, with the missing expansion dispatched at our expense as soon as they arrive.
We are truly sorry for this, and the frustration and inconvenience it will cause. We are fully aware that you have been waiting for sometime for the release and we share your frustration. Please be aware that all retailers that are supplied by Esdevium will have had their orders limited and as such will have similar issues.
If you wish to cancel your pre order, we will of course do so immediately at your request.
Once again we hope you will accept our deepest apologies and understand the difficult position we have been put in.
Thank you,
Chaos Cards
