My playgroup is in a bit of a problem. From what I have heard from Shane, the same could be said. Today I got to play UFS in my hometurf. There was only six of us, but that was cool, we still had a good time to say the least. I was informed before we played that our scout, Blind Prophet has not received prize support for over two months now. (Tekken Pre-Release excluded.) I do belive that shane and his playgroup are having the same **** issue. What the hell is going on with the prize support? Has FFG forgotten the importance of prize support?

Don't get me wrong, I do enjoy the game for the fun of it, truly I do. However, weekly prize support plays a vital function to this game. For starters, it is a catlyst for players to build better decks. Once they see something they want, 9/10 I guarantee that they put in more effort in order to obtain the prize they seek. Fail that, you can always find prize support to be excellent trading fodder to get to things that you really desire. In turn, it makes for a more dynamic playgroup when things are up for grabs. Secondly, it gives an upper hand over other games. I have seen BP get a player in just by saying, you can get a free card just for playing.

With such a fundamental part of this game gone, the motivation for some players seems to have been snuffed. Some of you guys having the same issue might agree. I know that steve no longer checks these forums out, which is a shame because as of late good **** has been coming out by the ass load, yet I feel that the UFS community needs some answers. In this case, you can argue that the current prize support is all four star ****, but that is no excuse. I am certain that the first things done after the announcement of the reset should have been 5-star cards made promptly after gen-con. Albeit there are some, but we have yet to see any jin's and astrid's on our end of the field. For you lucky bastards getting prize support, congrats. Fun times I am certain.

Oh and I should mention that BP has entered and sent all the info that was needed to get us Prize support. Seriously, this f--ker works like clock work when it comes to **** like this. Before I continue I thought I would state that just in case some of you feel like he has not. Such actions while minut to some, has led to discouraging words said from some of the players in my playgroup. This is not the same person who posted awhile back about the doomed fate of NewFS after the early rotation. One of our players feel like it is going on a downward spiral. I beg to differ. It does make me wonder though if prize support could help alleviate the nay sayers. Hell, probaly not. Regardless of what is done, nay sayers are a part of gaming. Can't fix that. But this, this can be fixed. And to be honest, it should be nipped in the ass ASAP! An explanation, while not perfect should be made. Is the person in charge of sending out PS around? Is it possible that there is no one to fill in the role? I am curious to know what is going on here as I am not a scout and do not have the connections that some of you guys do.

Well that is enough for now. hopefully I can get some clarity on this issue. If not, than I will have to hear assumptions and quite frankly, i am getting tired of those **** things. Good night.

Send Hata and e-mail and he'll forward it to the right person. I had to deal with a guy named Scott, and he got it all ******* sorted for me. I was doing the same things too, and never got anything. Turns out I was all messed up in their system.

a) They don't read the forums.

b) [email protected] - Addy's out of the October Prize Kit so... it should work. Otherwise, contact FFG directly and fix this thing ASAP.

I don't think that he has hata's number and I am certain that he has contacted FFG support and everyone in between to get this handled. Unfortuantely, I may have to go on drastic measures and hit up hata on x-box live. lol, Should be fun as hell.

My problem is much different...
...
...
...
... I forgot to sign up for the month of September

I did sign up for like, two months in advance tho...

Whoopsie....

that's my bad.

Mt_Do said:

E-mail them repeatedly and obsessively, many times per day (or night).

Fantasy Flights Phone Number 651-639-1900. I was told yesterday that Hata does not have a phone in his new office, so its probably best to just call the main line and go to customer support. So far I have not had any problems getting issues like this resolved so long as I make a phone call.

On another note, the Emails at Fantasy Flight have all been First initial last [email protected] for all the people I have ever contacted. But I will note, that short of the sales guys I rarely have gotten swift response through email. (Usually if I email, i wait a week, email again, wait, then finally call and most of the time I have been told oh yeah I read that email, and just forgot to respond, or got distracted etc.)

So my advise, call

Umigame

Umigame said:

Just getting customer support is good. No need to burden Hata on work hours for stuff that's really not on his plate.

Just to second that, yeah Its really not Hata's job, hes purely the game designer. Steve has more to do it seems with the day to day operations of the Game side of things than Hata does. So while I love giving Hata a hard time, he's really not the one to contact about prize support, or I want to run a big tournament what can Fantasy Flight do to help, or complaining about production delays.

Umigame

guys i would love to call them but I am not the scout in my area. That would be BP. If I call I am not sure how customer service would respond. I mean what do I say, "Yeah, my playgroup is in fallston and we haven't got our prize support?"

I could just see them talking to me and asking me if I am the scout. Oh well, i will give it a try.

Mt_Do said:

You could give him the number, too.