Graspar said:
Bolt shells are small rockets. Rockets propel themselves, i.e. it shouldn't be a weapon that has a lot of recoil. That being said, this is a game wherein you hit people with chainsaws. Fluff wise, I'm not sure if there's such a thing as a civilian bolter so that's possibly a reason for complaint. I think they work fine.
Actually, it is more than once stated in the DH books that there is a difference between Astartes equipment and that of unaugmented humans, though "civilian" was a stupid way of dubbing it, by the developers.
Purge the Unclean supports this, Brother-Sergeant Agammon's Boltpistol does 2d10 X damage.
Graspar said:
And those chainsaws still do only four points of damage and two points of penetration more than a really sharp sword. It's a balance thing.
Do not forget that Chain Weapons (and Bolt Weapons) are "Tearing". Rolling an extra die for damage and being allowed to pick the higher value can make quite the difference.