Derpfender is so pro I want to run mine over.

Taking orders now for custom-made "special" ships. Bicycle helmets not included.

Why all the hate? Yes, he broke his ship. What do you care whether or not he gets it replaced? it has NO effect on you guys whatsoever.

Should change your name to "FairBanana" IMO

I give you -

THE DERPFENDER!

The only question now is....

... is it legal for tournament play?

Que Darth Sidious answer: I will make it legal.

Derpfender strikes back!

Hull damage? I don't think so. Pilot Crit? Nope, that Derpfender had Determination!

Sigh, okay, after about 30 minutes, I finally stopped laughing.

Derpfender (Title, TIE Defender only): if you are hit while defending or miss while attacking, you may call a team of highly skilled lawyers to sue the opponent for discrimination. Then stare blankly into the middle distance yelling, "AH DID ITT!!" Until your opponent concedes the match.

Seriously, this is the best X-Wing mod I've ever seen. Now I'm laughing hysterically again!

Derpfender Pilot:

Derp Vader, PS: Blue, Ability: I love your long blonde hair.

go to shapeways and buy a replacement

Unbelievable, I saw this thread the other day when there were only a couple of posts, but its now hit the 5th page! All because some careless doofus broke his toy and expects the manufacturer to replace it for him.

It just goes to show that the squeakiest wheel will always attract the most grease.

To the OP, a whole bunch of people that are far better than you have given you the best moral advice hear but you've failed to listen because your an immature and selfish person. A supplier gives out free replacements when they figure that there is some chance that they may be at some point responsible for the loss. In this case as it is acknowledged by your words that this is not the case. All you are doing is showing contempt of the system of goodwill, someone trying to milk the big guy for all his worth. That is not a very moral path to take.

I think you should grow up and learn to take some responsibility for your own actions, instead of blaming the rest of the world for failures.You need to grow a spine, move on and go buy yourself another toy to replace the one that YOU carelessly broke YOURSELF. If you can't afford to buy another one straight away then you can play with the one you fixed until you save up the money so that you can.

Everyone else should move on too, the more we fuel this guy the longer his pathetic flame shall burn.

Wow so much bile with no real justification.

Unbelievable, I saw this thread the other day when there were only a couple of posts, but its now hit the 5th page! All because some careless doofus broke his toy and expects the manufacturer to replace it for him.

It just goes to show that the squeakiest wheel will always attract the most grease.

To the OP, a whole bunch of people that are far better than you have given you the best moral advice hear but you've failed to listen because your an immature and selfish person. A supplier gives out free replacements when they figure that there is some chance that they may be at some point responsible for the loss. In this case as it is acknowledged by your words that this is not the case. All you are doing is showing contempt of the system of goodwill, someone trying to milk the big guy for all his worth. That is not a very moral path to take.

I think you should grow up and learn to take some responsibility for your own actions, instead of blaming the rest of the world for failures.You need to grow a spine, move on and go buy yourself another toy to replace the one that YOU carelessly broke YOURSELF. If you can't afford to buy another one straight away then you can play with the one you fixed until you save up the money so that you can.

Everyone else should move on too, the more we fuel this guy the longer his pathetic flame shall burn.

I basically ignored the thread until I saw he tried to glue it back together. Check page 3; that rebuild is priceless. You'll forget about everything else.

I give you -

THE DERPFENDER!

I think it came out rather well.

Nobody can say it doesn't have character. If and when this thing finally falls apart, ill send a letter to FFG. They gotta hook me up after seeing what a great job I did in trying to retain my model. I'm clearly not taking anybody for a ride here, in fact I don't think it would even be possible to ride in this - even given the elastic conception of physics used in Star Wars.

Just imagine how bad it's gonna feel losing to this thing.

Now see, if I pulled that out of a Star Wars Miniatures Starship Battles booster I wouldn't even look twice. Hell, I'd probably brag about how good it looked.

OP: No, you can't get free stuff for being silly.

I give you -

THE DERPFENDER!

I think it came out rather well.

Nobody can say it doesn't have character. If and when this thing finally falls apart, ill send a letter to FFG. They gotta hook me up after seeing what a great job I did in trying to retain my model. I'm clearly not taking anybody for a ride here, in fact I don't think it would even be possible to ride in this - even given the elastic conception of physics used in Star Wars.

Just imagine how bad it's gonna feel losing to this thing.

And the first ugly of X-wing is born.......

Unbelievable, I saw this thread the other day when there were only a couple of posts, but its now hit the 5th page! All because some careless doofus broke his toy and expects the manufacturer to replace it for him.

It just goes to show that the squeakiest wheel will always attract the most grease.

To the OP, a whole bunch of people that are far better than you have given you the best moral advice hear but you've failed to listen because your an immature and selfish person. A supplier gives out free replacements when they figure that there is some chance that they may be at some point responsible for the loss. In this case as it is acknowledged by your words that this is not the case. All you are doing is showing contempt of the system of goodwill, someone trying to milk the big guy for all his worth. That is not a very moral path to take.

I think you should grow up and learn to take some responsibility for your own actions, instead of blaming the rest of the world for failures.You need to grow a spine, move on and go buy yourself another toy to replace the one that YOU carelessly broke YOURSELF. If you can't afford to buy another one straight away then you can play with the one you fixed until you save up the money so that you can.

Everyone else should move on too, the more we fuel this guy the longer his pathetic flame shall burn.

I think that's enough internet for you, big guy. I hope your vitriolic hyperbole was sufficiently cathartic. Maybe take up fishing?

I haven't taken advantage of any good will, I've asked for feedback on a suggestion to write a letter fully disclosing what's happened. That this has caused you so much angst and fury I can only imagine relates to your sensitivity to references to the short bus.

For what it's worth, as soon as I get home tonight, I'm going to write ffg letter, only because you've reacted like such a petulant troglodyte. I'll be sure to update this thread just for you with pictures of the replacement they send me.

Thanks for keeping this thread interesting!

I give you - THE DERPFENDER! I think it came out rather well. Nobody can say it doesn't have character. If and when this thing finally falls apart, ill send a letter to FFG. They gotta hook me up after seeing what a great job I did in trying to retain my model. I'm clearly not taking anybody for a ride here, in fact I don't think it would even be possible to ride in this - even given the elastic conception of physics used in Star Wars. Just imagine how bad it's gonna feel losing to this thing.

And the first ugly of X-wing is born.......

She's not ugly. She's "differently beautiful"

FFG doesn't only replace things because they may be at fault. I've simply lost pieces, and FFG was happy to replace them. Things happen. Stuff breaks, and it's pretty expensive for such a small piece of plastic. Simply asking if they're willing to send a replacement isn't a bad thing, people. So what if it's his fault? If they say no, that's fine. They have every right to. But condemning him simply for asking is ridiculous. Now, if they sad "no" and he started bashing on FFG, that'd be a different story. But that hasn't happened. If you've got nothing to do but attack people on the internet, maybe you should go rethink what you're doing.

Well said chap.

The OP isnt doing anything wrong by politely asking them if they can help.

Again back in my days of sorting out these sort of things for GW we were all gamers and really *wanted* to help other gamers as we know what its like to have stuff you like accidentally wrecked. I'm sure its the same with FFG.

Sure, if you are *always* 'accidentally' breaking or losing that then its extracting the urine but helping out someone who has had an accident isnt a bad thing is it?

Well, when people abuse the system, yes. That's bad. But this guy's ship is obviously jacked up, and I think his issue is legitimate. I sincerely hope no one on here would try to take advantage of FFG's customer service.

Firstly, I think the derpfender is great. It has character.

My issue isn't whether FFG should replace the product or not. They probably will.

My issue lies with where FFG gets the funding to staff the customer service department and mail out replacement parts. This money doesn't magically appear. A percentage, albeit small, of every product we buy goes towards these operation costs. When players milk FFG's great customer service it increases these costs. Costs which are then passed on to the consumers .. ALL OF US!

When the OP puts a post on here stating that despite acknowledging that he/she is completely responsible, he/she is going to write a letter to FFG. The ONLY reason one would do this is with the hope of receiving a new model. An action which, in my opinion, shows no respect for the community.

Firstly, I think the derpfender is great. It has character.

My issue isn't whether FFG should replace the product or not. They probably will.

My issue lies with where FFG gets the funding to staff the customer service department and mail out replacement parts. This money doesn't magically appear. A percentage, albeit small, of every product we buy goes towards these operation costs. When players milk FFG's great customer service it increases these costs. Costs which are then passed on to the consumers .. ALL OF US!

When the OP puts a post on here stating that despite acknowledging that he/she is completely responsible, he/she is going to write a letter to FFG. The ONLY reason one would do this is with the hope of receiving a new model. An action which, in my opinion, shows no respect for the community.

Your opinion is ridiculous. Simple as that. "No respect for the community"? Hahaha.

If the community were made up entirely of ignorant wailing Cassandras such as yourself, indeed I would have no respect for it. Thankfully, it's not.

Why not look up your local IPMS chapter I bet they could fix it better than new AND teach you some skills in the process....

That rebuild is stunning. 100% spot on. 10/10.

And I can't stop giggling!

I-P.M.S. That must be an organization wilco and canondouche belong to!

Honestly they would have to have a customer service department whether anyone sent a complaint/return in or not.. because in *potentia* some one might have an issue at any point.

Claiming they have to create this dept because some one asks if a small ship can be replaced is a bonkers statement to make.

You can't create a customer service dept *after* someone has an issue or it would take you six months to get back to them while you recruited people and put systems in place.

Again, i've not worked for FFG so i'll have to give you an example from GW here.

More money was spent on area manager's meeting 'socials' (read very big drinking sessions) than we ever spent on sending out replacement models... *that* was the cost that went onto the overheads of the company, not sending someone a sprue of space marines.

To give you an example about 100 of us once flew to Prague for four days and stayed in a 4 star hotel and were given spending money as it was cheaper than putting us all up in London for three nights! Very *little* of that time/money was spent on being given a presentation on the new product for the quarter.. a lot was spent on getting wrecked on cheap czech beer.

Honestly, sending out a few models when someone has genuinely and accidentally had a bad experience doesnt ramp up your models prices. It is however elementary customer service as it generates amazing good will in most of us (a few sour bags excepted) and costs *cents* to the company.

In my case with the accidental damage to my models.. well i was already very pro FFG but i've probably spent a fair bit of time telling people i game with how amazingly sound they are.. you cant *buy* genuine PR like that for the price it cost them to send out two small ships.

What a lot of the complaints do read as is 'sour grapes' that you think someone is getting something for free and you are not. Just take a second to think how annoyed you'd be if by accident or carelessness on *your* part you'd totalled something you really liked and how pleased you be if the company said 'ah its ok, we'll fix it'.

While to a lot of you £10 / $20 is nothing , to some people its not. I dont see why people cant be happy that someone bad day was fixed by the kindness of someone else.

its honestly not doing you any harm.

Some odd reason I keep getting Bionic Man sound effects going through my head of this ship getting evades and landing crits.

'We can rebuilt him: we have the technology'