I might have the name of the encounter location wrong, it's the one where a hero suffers 2 wounds (ignoring armor) when they place an order.
Does the damage happen when the hero has the token on him or before? We played it that it damged him after, which means that a dodge is the only order a hero wouldn't lose.
For example: Hero declares ready action, attacks a monster, then puts a guard order on himself. He suffers 2 wounds, then loses the guard order (suffered damage).
Is that correct?