I just wanted to give a public shout out to the guys over at Applied Perspective, specifically Adam.

I ordered some templates and other assorted goodies about a week ago, and the USPS completely obliterated the packing material, losing all of the product, which meant that I received an empty cardboard tube which was nearly cut in half.

Obviously, I was sad panda over the loss, and having had poor experiences with these types of situations in the past, I contact Applied Perspective with my fingers crossed.

Not only did I receive an email back within about 10 minutes, but Adam rectified the problem immediately, dropped me a new package and refused to allow me to pay part of the second invoice (I offered to cover part of it because the package was First Class which means no insurance).

Adam was professional, prompt and supremely helpful in the matter.

It's nice to run into someone who puts customer service first and cares about his customers.

Not only have they earned my repeat business, but hopefully this recommendation will earn them some business from those who frequent these forums.

I got some custom mirrored movement templates and range rulers from them. I have a custom range 1, range 2, and range 3 rulers. Range 1 and 2 are super-handy, I use them more than the range 3. I should email him to see if he could make a range 4 and range 5 ruler. When I talked to him last, he said that the longest piece of material he gets in is just long enough to make a range 3 ruler, so he would have to get a new material.

A custom Huge Ship Maneuver template would be very cool too.

A custom Huge Ship Maneuver template would be very cool too.

I have a solid black set of move and range templates that I love. I would buy the large ship move template in a heartbeat if they make one. Their tokens I am not as impressed with but maybe someday they will make them a bit more fancy.

Adam is the ONLY guy over at Applied Perspectives. It's a one man shop :-)

I have had nothing but OUTSTANDING service from Adam.

Adam is the ONLY guy over at Applied Perspectives. It's a one man shop :-)

I did not know that it is a one man shop there. I got in fluorescent green movement templates the other day and just can't wait to use them tonight. I ordered a couple of range templates on Tuesday night-Wednesday morning. Order is still processing so I guess he might be backed up right now

Same for me, I've had only but great experience with Applied Perspective.

This is the kind for small business that we should all support.

I got 2 sets of templates and range rulers from him around Christmas time and love them. Got 1 for me and 1 for a friend.

When he comes out with something for the large ships and the range 5 ruler I'll get those as well.

The play mat I got is really top notch. I like it better than the other ones I've played on.

I know Adam is working on the Huge Ship template and the range 5 ruler

I know Adam is working on the Huge Ship template and the range 5 ruler

Yeah I saw he mentioned that on the web page.

+1 for Applied Perspectives. Great service and product.

I just received my order of tokens, templates and range ruler.......they are fantastic.

Despite a long way to ship (Australia) AP received processed and delivered my order in under 2 weeks! Thanks Adam for a fantastic service and a brilliant product.